Frequently Asked Questions
Everything you need to know about your Capone experience.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that final sale items are not eligible for return or exchange.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit or consulting our fit specialists via live chat.
Which payment methods do you accept?
Capone accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.
Are your materials sustainably sourced?
Yes, Capone is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and partner only with manufacturers who adhere to fair labor practices and environmental standards.